Roadrunner did good (at least this time)

(inc) · Joined: 18 Feb 2002 Posts: 356 Location: San Diego

Haaa... got my BW back. Finally decided to just give up on my Motorola Cybersurfer that I've had for 5 1/2 years as uploading had gotten to be too painful. Called Time-Warner/San Diego around 11 this morning; they would not commit to replacing the modem, but said they could send a *Cable Guy* (not the rarer, more talented, sub-species, *PC Guy*) here today to look at it. He showed around 2pm, looked at the modem for about 5 seconds, and without a word, took it to his truck, returning with a DOCSIS Motorola SB4200 Surfboard.

Took all of 5 minutes. Pings to *local-server* went from 80-120ms to 7ms and to *news-server* in 11ms. Upload went from dialup speed to the full cap.

Just thought Id relate a *good* isp story at least once

(inc)

Orqyman · Joined: 27 Feb 2002 Posts: 98 Location: Dallas, TX

Like you, fellow broadband brother, I too have seen the light with RR.

Unfortunately, I don't get access to it during summer. When the time comes, I'll consider moving to a new city after I make sure that it's run by Time Warner. :)

Gorunova · Posted: Sun Jun 16, 2002 7:37 pm Post subject:

Orqyman · Joined: 27 Feb 2002 Posts: 98 Location: Dallas, TX

ok, well I didn't go look up which ones Time Warner holds an iron fist over. (Versus the putty one that at&t uses) , but more importantly, I did find a link for the Roadrunner cities.
http://people.qualcomm.com/karn/rr/cities.html

(inc) · Joined: 18 Feb 2002 Posts: 356 Location: San Diego

Heh. I've been reading Phil Karn's comments since RR started. We're both in san.rr.com and he was very active in the local help group at one time. As I guess is obvious, he's a long-time engineer at Qualcomm and he knows his *stuff*.
http://www.qualcomm.com

(inc)